What form of payment can I use to make my purchase?
We have the following payment methods:
- Stripe: pay by card and the latest technologies, from Apple Pay to Alipay.
- Redsys: secure payment gateway that connects to your bank to make payment by credit or debit card. We accept Visa, Visa electron, Mastercard and American Express.
- Pay Pal.
- Sequra (only in Spain): with SeQura we offer the possibility of pay in 7 days, divide your payment in 3 months without costs and make a installment payment in 4, 6, 12 or 18 months.
If you want to make the payment of your order by bank transfer, send us an email to firstname.lastname@example.org.
Why was my card declined?
Your card might have been declined due to one of the following reasons:
- Your card might have expired. Check the expiration date on your card.
- You may have exceeded your card limit. Consult your bank to make sure you have not exceeded the maximum amount you can spend up to.
- The details provided might be wrong. Check you have filled out properly all the fields required.
Is it safe to use my credit card on the website?
Yes, your card details are encrypted and protected with SSL protocol. To pay with credit and debit cards, the CVV (Card Verification Value) is required, a digit number printed on your card used as a security measure in electronic trading. Moreover, to guarantee security, your bank will send you an SMS to authorise the payment.